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FAQs

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  • Where is the National Palace Museum? What's the address?
    • The Museum is located in the Taipei City suburb of Waishuangxi. The address is No.221, Sec. 2, Zhishan Rd., Shilin Dist., Taipei City 11143, Taiwan (R.O.C.) .
  • What are the Museum hours? What days are the Museum closed?
    • Open daily from 08:30 to 18:30 all year round.
      Night-time opening hours:
      By presenting the ROC ID, Taiwanese Citizens may visit the exhibitions free-of-charge between 18:30 and 21:00 on Fridays and Saturdays.
      For more information, see the section "Visit Info".
  • What are admission prices to the Museum? Are there any special or group discounts?
    • Admission for general audiences to the Museum is NT$160 per person. There is also admission at discount prices or for free for certain individuals and for groups. For more specific information, please refer to the "Visit Info" section.
  • What means of mass transportation are available to get to the Museum?
    • You can take public buses to the Museum, with such routes as R(ed)30, 213, 255, 304, Mini 18 and Mini 19 stopping near or at the Museum. You can also take the MRT Danshui-Xindian line, get off at the Shilin station, go to Zhongzheng Rd, and then take a public bus to the Museum. For more information, please see the "Transportation" section.
  • What route should I take when driving to the Museum?
    • For routes, a map of the local area, and suggestions for parking, please see the "Transportation" section.
  • Are there tour services available at the Museum? In which languages are tours given?
    • Free tours are provided by the Museum in Mandarin Chinese and English. A tour in Mandarin Chinese is available daily at 9:30 AM and 2:30 PM, while a tour in English is given daily at 10:00 AM and 3:00 PM. For all tours, visitors are asked to first report to the Information Desk and then gather in front of the Information Desk promptly at the specified time. For more information, please refer to "Visit Info".
  • If I cannot personally participate in a tour, is there any personalized audio tour equipment available?
    • To provide personalized tours, visitors can rent light hand-held devices that allow them to take individual tours in the Museum according to their own interests and speed. The Museum offers the audio tour system, which includes Mandarin Chinese, English, Japanese and Korean language versions. Visitors can go to the audio tour services desk for more information on renting a unit. For other information, please see the "Visit Info" section.
  • Besides appreciating art at the Museum, are there any outdoor parks on the grounds to enjoy?
    • In addition to exhibition galleries, the grounds also include the Zhishan and Zhide Gardens, flanking either side of the Museum. They offer visitors and the public a way to enjoy traditional Chinese garden landscaping and architecture, where one can relax and enjoy the outdoors. The Zhishan Garden is open Tuesday to Sunday, 7:00 AM to 7:00 PM, and admission is NT$20 per person. The Zhide Garden is always open, and admission is free.
  • I've heard that there is a Chang Dai-ch'ien Memorial Residence at the Museum. Where is it? How do I visit?
    • The Chang Dai-ch'ien Memorial Residence is located at No.2, Lane 342, Zhishan Rd., Sec. 2, Shilin District, Taipei. It was the residence of the modern master Chang Dai-ch'ien and has been bequeathed to the Museum, which now manages it. It is open Tuesday to Sunday, except on Monday and national holidays. However, considering its limited size and the residential area in which it is located, those who wish to visit the residence must make an application to the Exhibition Services Department at the Museum one week in advance in order to schedule a visit time. Please call +886-2-2881-2021, extension 2683, or fax to +886-2-2881-4138.

      Related Sites: http://www.npm.gov.tw/exh96/dai-chien/
  • Are there any other cultural sites or places of interest near the National Palace Museum that I can visit?
    • The Museum is ideally located near other places of interest, including National Yang-ming-shan Park, the former Chiang Kai-shek Shih-lin residence, Shung Ye Museum of Formosan Aborigines, Martyrs' Shrine, Shih-lin night market, and others.
  • How does a group of students apply for tour guide service? Do international students need to purchase entrance tickets?
    • The group which applies for a tour guide is required to make a reservation two weeks in advance, and we are not accepted additional documents submitted afterwards. The museum staff arranges a tour guide by the application order generally, or we provide audio tools for some incidental reasons. The audio system and guiding staff are free of charge, and application forms can be downloaded from the website of the museum.
      Meanwhile, the ticket price for domestic students is free, and it for international students costs NT$80 per person. Teachers need to purchase a regular ticket costs NT$160 per person. For further information, please see the "Visiting" in the official website.
  • How Do Groups Visit?
    • Groups of 10 or more are required to rent a Group Tour System for NT$20 apiece. Please purchase tickets at the Ground Floor Group Admission Desk and pick up the GTS at the Group Tour Desk. For more information, please contact +886-(2)-2883-3172, +886-(2)-2883-3277.
  • Are There Special Student Group Services?
    • Local humanities students can apply for free membership. Student groups need to call two weeks in advance and receive confirmation for free admission. Student groups of 10 or more must use GTS. Please +886-2-2881-2021, ext. 2298, for more information.
  • Are There Tours and Services for the Physically Challenged?
    • Wheelchairs are available in the 1F checkroom at Exhibition Area I. Accessible elevators are located in Ground Floor west wing, 1F east wing and the 1F behind the Orientation Gallery. Accessible restroom is located in 1F east wing. Physically challenged groups need to call in advance for special assistance: +886-2-2881-2021, ext. 2683.
  • Are There Services for Infants?
    • Nursing rooms are located on both sides of Ground Floor Exhibition Area I, and strollers are available at the 1F checkroom.
  • When is the National Palace Museum open late in the evening? Is there any discounted ticket available?
    • Night-time opening hours:
      By presenting the ROC ID, Taiwanese Citizens may visit the exhibitions free-of-charge between 6:30 p.m. and 9:00 p.m. on Fridays and Saturdays.
  • Does the National Palace Museum use an audio tour guide system? How much does a visitor need to pay?
    • To improve the tour quality for visitors and to maintain peace and comfort in the exhibition galleries, effective July 1, 2007 the NPM is fully implementing its new group audio tour system. All groups of ten or more purchasing group admission tickets to the NPM exhibition areas must purchase and use the NPM group audio tour system. The ticket price of group is NT$100 per person, also plus a rental fee of NT$20 for the NPM audio tour unit.
  • Where to Begin?
    • The NPM’s collections are displayed in the forms of permanent and special exhibitions. You are recommended to start your visit from the Orientation Gallery (Room 102) located in the west wing of the main building. Below are suggested visiting routes based on collection type.

      I. Painting and Calligraphy
      Located on the second floor of the West Wing (Galleries 202, 204, 206, 208, 210 and 212). The contents of the permanent exhibitions rotate every three months and sometimes may include special exhibitions.


      II. Rare Books and Historical Documents
      Gallery 103 in the East Wing and Gallery 104 in the West Wing hold rotating exhibitions presented by the Department of Rare Books and Documents.

      III. Antiquities- Divided into Three Categories
      A.Historical Routes:
      The third floor features the following exhibitions: “Rituals Cast in Brilliance–Chinese Bronzes through the Ages” in galleries 305 and 307, “Uncanny Ingenuity and Celestial Feats–The Carvings of Ming and Qing Dynasties” in gallery 304. and “Art in Quest of Heaven and Truth–Chinese Jades through the Ages” in galleries 306 and 308. On the second floor, the exhibition “The Magic of Kneaded Clay: A History of Chinese Ceramics” is featured in galleries 201, 205 and 207.

      B.Thematic Exhibitions:
      The NPM hosts specially planned permanent displays centered on the themes of Buddhist religion (gallery 101), imperial collection (gallery 106), and furniture (gallery 108).

      C.Special Exhibitions:
      Special Exhibitions are organized in gallery 303 and gallery 203 on a regular basis.


      IV. Others
      The first floor of the east wing (galleries 105, 107) holds joint special exhibitions organized by the Department of Painting and Calligraphy, the Department of Antiquities, and the Department of Rare Books and Documents from time to time. The space is also used for exhibitions of modern painting and calligraphy, providing visitors with a variety of artistic experiences.

  • Can I freely use the images that appear on the National Palace Museum website?
    • If you would like to use images that appear on the National Palace Museum website for academic, research, educational, publication, video broadcasting, or commercial purposes, or for any other public function, such as participating in inter-school website design competitions (whether for profit or not), you should first receive permission and/or purchase images for such from the National Palace Museum before actually using them. When using any such images, you must also clearly indicate their source and identify them with the following label: "Collection of the National Palace Museum". First consult the "NPM Image Authorization Information Management and Fees Standards", and if you have any further questions about the uses of image authorization, please contact the Marketing and Licensing Department at the National Palace Museum by telephone (+886-2-2881-2021 ext. 2364) or e-mail (shady@npm.gov.tw). Thank you.
  • Why do I have difficulty browsing some thematic web pages on the Museum website?
    • You might need to download some software to make your browsing more convenient. For example, if you need Quicktime, the download address for this software is http://www.apple.com/quicktime/download/. After you choose your operating system, click on the FREE DOWNLOAD NOW button to download. After installation, your browsing experience of certain images should improve.
  • Why can't I see the upper image on the Museum homepage?
    • Some parts of the Museum website were created used Flash plug-in software. You will need to update your Flash Player to version 8.0 or download it for normal viewing. The download website is:
      http://www.macromedia.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash.
  • Why doesn't the NPM servers send my e-card to the recipient's mailbox right away?
    • In consideration of the overall efficiency of the NPM website, e-cards are sent by the servers at regular intervals via batch mailing. For this reason, there may be a delay of up to several hours between the time you click to send the e-card and the actual time it is sent out by the server and thereafter received by the recipient.
  • Where can I view NPM image ads and film shorts?
    • Please click on "Downloads" in the lower right corner of the NPM homepage, scroll to select "Movies", click OK, and then click to download the film short version you wish to view.
  • Is there search system for the NPM collection on the NPM website? Do I need to apply for an account?
    • You can go to the “National Palace Museum National Digital Archives Program” website (http://tech2.npm.gov.tw/da/), choose the version you wish to browse, and then click on “A Digital Treasure House,” where you can use the various databank systems currently available. At present, only the “Ch’ing Palace Memorials and Grand Council Archived Memorials” and “Genealogy Records Text Database” require application for an account, while the other databanks are open to the public for general search.
  • Does the NPM offer any educational multimedia films concerning artifacts in the official website to let the public browse and learn?
    • "NPM e-Learning" contributes many kinds of programs to let the public engage in online learning. People are welcome to visit the section of "Learning" in the official website of the museum.

      Website address: http://www.npm.gov.tw/elearning/en/index.htm
  • How can I watch mutlimedia download videos?
    • First select a PC (Windows operating system) or MAC (Macintosh operating system) version, depending on your computer. After completing the download of the compressed file, uncompress it and use Quicktime software to open the file and watch the video.

      Related Sites: http://www.apple.com/quicktime/download/
  • How do I become a "Friend of the National Palace Museum"?
    • For information on the "Friends of the National Palace Museum" program, please see "Joining the NPM".
  • I would like to volunteer at the Museum. How do I sign up?
    • For information on becoming a volunteer or docent at the Museum, please refer to the "Joining the NPM" section.
  • What do I do if I forgot my account name or password?
    • Click on "Forget password?" to initiate an inquiry. Then all you need to do is enter the e-mail account you used when filling in the registration information to become a Member, and our servers will automatically send you the account name and password to that e-mail account, where you can retrieve the information you need.
  • I am already a NPM e-Newsletter Member. How do I become a NPM Web Member, too?
    • Please use your NPM e-Newsletter account (the e-mail account you use to receive the NPM e-Newsletter), then click on and enter into the "Web Member Center". After you fill in the information for membership and reply to the confirmation e-mail, you will have been upgraded to become a NPM Web Member free of charge. If you have forgotten your NPM e-Newsletter Member password, please initiate an inquiry by clicking on ""Forget password?" Thank you.
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